Community Management community engagement

Sine Wave Entertainment is seeking an experienced, enthusiastic and self-motivated community professional to develop and grow the Sinespace community and lead the community team. The ideal candidate has a deep and intrinsic understanding of how communications, content, social media, dank memes, content creators, influencer relationships intersect with each other, and is adept at crafting community plans that cohesively bring all these elements together. They are a tireless advocate for the voice of the player, continually seeking to build bridges, trust, and foster constructive dialogue with the community.

Key Competencies

A minimum of 5 years experience building communities, collaborating with partners, managing talent, and supporting live events and in-game events in a related field or on major consumer brands.
Experience working on online games and managing and growing MMO/virtual world communities.
History of exemplary product and brand communications and copywriting.
In-depth knowledge of the current community and content distribution channels, and the role they play in community and publishing strategy.
Highly organized, proactive self-starter, with demonstrated ability to plan and self-manage concurrent content pipelines and programs.
Ability to think on your feet, both strategically and creatively and prioritize a large workload effectively.
Experience working with 3rd party gaming communities and content creator.
An agile learner who loves learning and quickly and confidently acquires and uses new skills, the ability to multi-task is necessary to succeed in this role.
The ability to work well under pressure and meet deadlines.
Exceptional written and verbal communication skills (will be writing in communications channels)
Experience with the virtual world, MMO, ESports.
Our community members are predominantly US based so a candidate in this region or comfortable working in this time zone is preferred.

Roles and responsibilities

Contribute to content strategy and player-facing communications, including active engagement on community channels both online and offline and reactive messaging
Manage the team of existing Community Managers, ensuring ongoing training and development.
Develop and execute key community initiatives including contests, events, content partnerships, and influencer/streamer programs
Manage event calendars and milestones, delivering content to cross-functional teams
Identifying potential new creators while supporting and building long-term relationships with existing partners
Establishing player feedback loops with players and dev teams, providing meaningful reporting on community sentiment, concerns and suggestions
Generating compelling content and engaging in meaningful interactions with players and content creators.
Providing feedback to teams on the community's general sentiment, new ideas, and top concerns
Organizing large scale regular communication strategy on development topics, ongoing updates, and where necessary.

Please note this is a remote-based, permanent role with an immediate start required.

About Sine Wave Entertainment

Sine Wave is a software development company offering a platform solution for creating 3D interactive virtual world environments. Our Breakroom product allows our enterprise clients to host virtual events and bring people together in virtual spaces. We also operate Sinespace, a social virtual platform where consumers can come together to interact, play games, shop and create.

Senior Community Manager

About Sine Wave Entertainment

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