This job posting has already expired. However you can check our other
Remote Community Management Jobs.
We have an exciting opportunity for an enthusiastic and proactive Senior Community Manager to join our busy studios and support driving our games forward as we experience exponential growth.
A career at CI Games is about being part of a team working on some of the most creatively rewarding and ambitious projects to be found in any entertainment medium. You would be welcomed to a dedicated and inclusive environment where you can learn and collaborate with some of the most talented people in the industry.
Key Responsibilities:
- Set, plan and implement community communication campaigns and strategies for all our games, from overall strategy to final deliverables, across all the platforms.
- Scale up social media reach, engagement, and conversion to drive measurable results.
- Own social media strategy and implementation to maximise audience growth and the impact of our content.
- Make sure that additional editorial channels, community channels and our website are always populated with the latest, most relevant content.
- Manage the day-to-day running of social and community channels creating innovative and engaging posts that stay on trend with the wider game industry.
- Manage social media calendars, ensuring they support the wider comms plan across paid, owned and earned media.
- Be a reactive and proactive presence across direct-to-customer platforms and other customer service channels.
- Deliver live streams to a regular and consistent schedule to support game launches as well as on-going engagement and retention.
- Organise and manage community events to boost brand awareness
- Report campaign performance on a weekly and monthly basis, ensuring that growth momentum is being tracked whilst learnings and best practices are being shared.
- Participate in discussions with studio teams, bring the voice of our players to these conversations
- Guidance and mentorship to community managers and third-party developer partners, and management of external social agencies and community moderators
- Manage ongoing partnership relationships with key social and community channels
Key Requirements:
- 5+ years’ experience in Community Management or other similar role within the games industry
- Experience in planning, creating, launching and leading successful social campaigns from the beginning to the end with proven results
- Ability to identify and track relevant community KPIs and interpret website traffic
- Passion and knowledge about PC & Console games, from Indie to AAA
- An expert on all things social, a growth marketer at heart with understanding of how to create viral growth through evolving compelling social content and campaigns.
- Capable in all Adobe package software, including Premiere Pro, After Effects and Photoshop.
- Experience working directly with online communities; building, growing, maintaining and responding to their issues and reporting back to wider team
What we offer:
- Attractive remuneration, holidays and social events. Our environments thrive with collaborative teamwork with people from all around the world, different nationalities, and languages.
- A supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability. We care about the wellbeing of our employees and have a dedicated employee wellbeing programme.
- Flexibility with our core hours (10am-4pm CET), and no-notice holidays.
- Annual discretionary studio bonus
- Free games and merchandise
- Wrap parties for game releases
- Remote/Homeworking with flexible working schedules, a fun environment, and a relaxing culture, including the opportunity to work with the leading technology and creative minds in the world.
- Learn as you work and be part of something real that changes the face of gaming - forever
We are an equal opportunities employer with a commitment to building a diverse workforce, representative of the world we live and game in!
Accessibility is at the heart of our games and we reflect that in how we operate as a business. Should you require adjustments or flexible arrangements to interview, or take up a role at with us, please let us know in your application and we will accommodate to the best of our ability.
Accessibility is at the heart of our games and we reflect that in how we operate as a business. Should you require adjustments or flexible arrangements to interview, or take up a role at with us, please let us know in your application and we will accommodate to the best of our ability.
Department
Marketing
Locations
CI Games Group
Remote status
Fully Remote
.png)