New World Interactive is hiring Community Associate (Remote Job)

Community Associate 100% REMOTE

Posted: about 1 month
Sales & Marketing
Full-Time

Community Associate

Communications Fully Remote

The Community Associate (CA) works with the Community Manager to increase social presence, improve user engagement, and boost communication between the company and the community. As a CA, you will help to create a healthy and thriving community extending beyond social posts. You will also help generate content, including social posts, live streams, and blogs, and help get a temperature of the current state of how our community feels.

What a Community Associate will do:

  • Assist in a variety of tasks involving the organization and trafficking of blog content, social content, and live streams
  • Build relationships based on honesty and transparency between the studio and the community
  • Synchronize with the community manager and production team to create solutions for issues that arise during the production lifecycle and marketing campaigns
  • Assist the community manager in creating, compiling, following up, and presenting reports and quantitative or qualitative analysis as requested
  • Become a reference for player advocacy across the studio and an expert on our games

If you’re interested, you’ll need these skills or experiences:

  • 2+ years of experience as a community development either professionally or in a similar role such as a guild leader in online games, moderating a large subreddit or Discord server, or the organization of an esports competition
  • Experience managing and building a brand/s on social media channels
  • Strong communication skills
  • Demonstrated organization and logical thinking
  • Prior experience in the video game industry

Additional skills or experiences that will move you up in the stack-ranking for consideration are: 

  • Active in a community management team during the launch of a game
  • Knowledge of image and video editing software such as Adobe Photoshop, Illustrator, Premiere
  • Knowledge of Microsoft Office tools; Excel, Word, and PowerPoint or the Google equivalents
  • Knowledge of Jira, Confluence, Discord, and Slack

Company Benefits

  • Supplemental benefits for employees and their families
                - Vision, Dental, Pharmaceutical, and more 

                - Life insurance 

                - Short-term disability insurance

  • Flexible work location opportunities (Home & Studio)
  • Educational allowance
  • Personal development allowance  
  • Paid time off 
  • Annual Bonus Opportunities

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