Community & Partner Manager

Posted: about 2 hours
Sales & Marketing
Full-Time
Packsify is the trusted way for serious mobile strategy players to top up. Our players put a lot into the games they love, and we help them top up safely, get more value for their money, and never worry about whether a purchase will go wrong. Behind it are real people they can actually talk to, who treat them and their alliance like partners. We are a small, steady, fully remote team of around 30.
This role exists to make two things more valuable for our players: our Discord communities and our Alliance Dashboard, our partner program. You own both. That is the whole job.
To be clear about what this is not. This is not a head of marketing role and it is not a growth lead role. You will not manage a team or set company strategy. You go narrow and deep on two areas, the community and the partners, and you own the results on both. You work next to our growth and content people, not above them.
You will be in Discord every day, talking with players and alliance leaders, running events, and paying attention to what actually helps. Hands on operator, not a deck maker.
The Alliance Dashboard is how a whole alliance gets the most out of Packsify together, not just one person. When an alliance tops up through it, everyone is better off. Alliance leaders, creators and community owners bring their people in with their own code, and yes, they earn for it. But this is not one person taking a cut. It is the whole alliance leveling up together, safely and fairly.
What we are looking for:
  • 2 to 5 years in gaming, web3 or creator communities
  • You have personally owned growth and engagement for a community, not just moderated it. You planned events, campaigns and announcements. You did not just delete spam
  • You have worked directly with creators, streamers, guild or alliance leaders, or partners, including outreach, communication and tracking what actually worked
  • You are comfortable living in DMs and voice chat with players and community leaders
  • Strong written English. You can write an announcement or a DM that sounds like a real person, not a press release
Nice to have: you play or have played 4X or strategy games and understand alliance culture, and you have run or improved a referral, affiliate or partner code program.
This role is not for you if you have only done corporate social calendars, if you have never owned community growth yourself, if you are happiest running paid ads, or if you want to do strategy from a distance and stay out of the day to day with players.
Fully remote, full time, EU time zone with at least 4 hours of overlap.

Responsibilities:
Grow the Discord communities the right way
  • Run our two Discord communities day to day, Play Smarter for every player and Prestige Club for our most committed members, and keep them genuinely useful and worth showing up to
  • Grow them organically by making them more valuable, not with giveaways and gimmicks. We already have thousands of players in there, and the goal is a much bigger community that players actually want to be part of
  • Plan and run events that give players and alliances real value: readiness sessions before big in game events, strategy and Q&A sessions, and safe top up help
  • Make it easy and natural for players to bring their alliance in, get quick answers, and feel at home
Grow the Alliance Dashboard
  • Find and welcome new partners: alliance leaders, smaller creators and community owners in the top 4X games
  • Help them get set up fast, and help their whole alliance get real value from it
  • Track how partners are doing so you can spot who is ready for more support and bigger opportunities
Support our creators and top partners
  • Work closely with our existing creators and biggest alliances so they always have campaigns that fit their style
  • Be their first point of contact for growth questions in Discord and DMs
Turn real wins into stories
  • Work with our content lead to turn real reviews, wins and player stories into posts and messages partners can share
  • Run simple community campaigns and recognition, like collecting best event stories or spotlighting a standout alliance
What success looks like in 90 days: you have run real Discord events that players actually show up to, helped a healthy number of new partners join the Alliance Dashboard and get going, helped our strongest partners grow, and made Play Smarter and Prestige Club feel alive and genuinely useful.

Benefits:
  • Real ownership of two areas that matter to the business, with the freedom to run them your way
  • A long term seat with room to grow. As Packsify grows, the person who owns the community today is best placed to own more tomorrow
  • A small, steady, fully remote team that trusts you and moves fast, with very little hand holding
  • Direct impact you can see, since the community and partners you grow show up in the numbers
  • Players and partners who genuinely care about what we do, not a faceless audience
  • Full transparency on how the company is doing, including metrics and performance, so you have the context to make your own calls
  • Time off that you are actually encouraged to take
  • Competitive pay, kept fair, and we are happy to talk about it early and openly

About Packsify LLC

Packsify is the trusted way for serious mobile strategy players to top up, keeping them safe, giving them real value, and putting real people behind every order instead of a support ticket. What started in 2021 as one founder and a handful of helpers is now a fully remote team of around 30 doing over $1 million in revenue a month, with our own app replacing the Discord ticketing system we outgrew. We run on trust and ownership rather than process: open metrics, no micromanagement, and a strong bias for doing a few things properly instead of many things halfway.

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Packsify LLC

Company Website

United States of America

Jobs Posted: 1

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Packsify LLC

Company Website

United States of America

Jobs Posted: 1

Apply To Job